Return Policy – taramckeonshop.com
Thank you for shopping at taramckeonshop.com, your trusted source for authentic Tara McKeon products. We want you to love everything you buy from us. However, we understand that sometimes an item may not work out for you. This Return Policy explains your rights and obligations when returning Tara McKeon merchandise purchased on our website. Please read it carefully before initiating a return.
1. Our Return Promise
We stand behind the quality of every Tara McKeon product we sell. If you are not completely satisfied with your purchase for any reason, you may return eligible items in accordance with this policy. Our goal is to make the return process as simple and transparent as possible, while ensuring that returned products can be safely restocked or, if necessary, donated or disposed of responsibly.
2. Eligibility for Returns
To be eligible for a return, your Tara McKeon item(s) must meet all of the following conditions:
- The return request is initiated within the return window stated on our website (please check the Returns page on taramckeonshop.com for the current time frame).
- The item is unused, unworn, and unwashed.
- All original tags, labels, and packaging are still attached and intact.
- The item is not marked as final sale or non-returnable.
- The item was purchased directly from taramckeonshop.com (not from a third-party reseller or other website).
3. Non-Returnable Items
The following types of Tara McKeon products cannot be returned:
- Items marked as “Final Sale,” “Clearance,” “Closeout,” or “Non-Returnable” on their product page.
- Undergarments, swimwear, or any intimate apparel (for hygiene reasons).
- Gift cards (digital or physical).
- Items that have been washed, worn, altered, or damaged by the customer.
- Items returned without original tags or in unsellable condition.
- Items returned after the allowed return window has expired.
If you are unsure whether a specific Tara McKeon product is returnable, please check the product description on taramckeonshop.com before purchasing.
4. How to Initiate a Return
To return a Tara McKeon item purchased from taramckeonshop.com, please follow these steps:
- Log into your account on our website (or use your order number and email address if you checked out as a guest).
- Go to your Order History and select the order containing the item(s) you wish to return.
- Click the “Request Return” button and follow the on-screen instructions.
- Indicate which item(s) you are returning and the reason for the return.
- You will receive a return authorization confirmation via email. This confirmation will include instructions on how to prepare your return package.
Please do not send any Tara McKeon items back to us without first obtaining a return authorization. Unauthorized returns may not be processed and could be refused or discarded.
5. Condition of Returned Items
We inspect all returned Tara McKeon products carefully. To qualify for a refund or exchange, the item must be in the same condition as when you received it: unworn, unwashed, free of odors (perfume, smoke, deodorant, etc.), and with all tags attached. We reserve the right to deny a return or reduce the refund amount if the item shows signs of use, damage, or missing tags.
If a return is denied due to condition, we may offer to ship the item back to you. If you do not accept that offer, the item may be donated or discarded after a reasonable holding period.
6. Refunds
Once we receive your returned Tara McKeon item(s) and verify that they meet the conditions above, we will process your refund. Refunds are issued to the original payment method used when you placed the order on taramckeonshop.com. Please note the following:
- Refunds typically appear on your statement within a certain number of business days after we process them, depending on your bank or credit card issuer.
- If you received a gift, refunds may be issued as store credit.
- If your original payment method is no longer valid (for example, an expired card), please contact us through our website before initiating your return.
We reserve the right to deduct any reduction in value from your refund if the returned Tara McKeon item is not in like-new condition.
7. Exchanges
If you need a different size or color of the same Tara McKeon product, we recommend placing a new order for the desired item as soon as possible to avoid sell-out. Then, return the original item following the process above. This is the fastest way to secure your preferred size or color because exchanges are subject to current inventory levels.
Alternatively, you may request an exchange when you initiate your return. If the requested replacement item is in stock, we will process the exchange after receiving your return. If it is out of stock, we will issue a refund instead.
8. Damaged, Defective, or Incorrect Items
We take great care in packing every Tara McKeon order from taramckeonshop.com. However, if you receive a damaged item (tears, stains, broken hardware, etc.), a defective item (manufacturing flaw), or the wrong product (different from what you ordered), please contact us immediately through our website. Do not attempt to use or wash the item.
For damaged, defective, or incorrect Tara McKeon items, we will cover all return-related arrangements. You will have the choice of a full refund or a replacement (if available). Please include clear photos of the damage or defect when you contact us, along with your order number.
9. Partial Returns and Multiple Items
If you ordered multiple Tara McKeon items from taramckeonshop.com, you may return any eligible items individually. You do not have to return the entire order. Refunds for partial returns will be processed for the returned item(s) only.
10. Late Returns
Returns received after the allowed return window will generally not be accepted. We reserve the right to refuse the return or to issue a partial refund at our discretion. If you believe your return will be late due to exceptional circumstances (such as a natural disaster or medical emergency), please contact us through our website as soon as possible. We will consider exceptions on a case-by-case basis.
11. Refund Reductions
If a returned Tara McKeon item shows clear signs of use (makeup stains, deodorant marks, pet hair, washing, stretching, odor, etc.), or if tags are missing, we may reduce the refund amount by a percentage to reflect the diminished value of the item. You will be notified via email if a reduction is applied. If you disagree with the reduction, we may offer to send the item back to you at your expense.
12. Items Returned by Mistake
If you accidentally return an item that belongs to a different brand or retailer, or if you return a Tara McKeon product purchased elsewhere, we will not be able to process a refund. We will hold such items for a limited time. If you do not arrange to have them retrieved at your own expense, they will be discarded.
13. Return Abuse
We reserve the right to refuse returns, restrict or close customer accounts, and decline future orders from any customer we reasonably believe is abusing our return policy. Examples of abuse include, but are not limited to: returning heavily used items, repeatedly returning a large percentage of orders, or claiming returns for items not purchased from taramckeonshop.com. This policy protects our ability to offer fair return terms to all customers.
14. Changes to This Return Policy
We may update this Return Policy from time to time without prior notice. Any changes will be posted on this page on taramckeonshop.com. The version of the policy in effect at the time of your purchase applies to your order. We encourage you to review this page before each purchase, especially for major sales or promotions where return eligibility may differ.
15. Questions About Returns
If you have any questions about returning a Tara McKeon product, or if you need help starting a return, please use the contact form or customer support options available on taramckeonshop.com. We are here to help make your return experience as smooth as possible.